ABOUT ME

I grew up in West Africa, and later migrated to Europe to study and worked there. I am now settled in North America, after having studied and now working here. As you can tell, I am not afraid of challenges, I am open to new ideas, and I love to learn and grow.

I have dabbled in a few career paths across various industries like Health, Technology and People. Looking back now I can draw a common theme in my career path;

  • I love helping people to improve.

  • I use data to help make informed decisions for a better future state.

But, the path was not smooth, during my days as an international student and an unemployed graduate, I worked as a cleaner and a warehouse associate. I worked in gardening and landscape, I became a tour guide, a waiter and later a supermarket store attendant. All across different continents and cultures. But I knew those were temporal and I stayed true to my goals.

During those times I grew my skills in active listening and approaching a challenge from a broader diversity. I now use these skills in my daily work as a Business Intelligence Analyst and Consultant.

When I am not analyzing data or solving a business need, you may catch me walking on a trail with my music or just enjoying a conversation with someone. There. Now you know all about me :)

Professional Experience

McMaster University

2023

Business Data Analyst - Customer Experience

• Designing solutions through data analysis of customer interaction touchpoints to improve the customer journey experience.

Eliciting requirements through survey designs, interviews and document analysis.

Data Analyst

Extracted weekly data from SAP, prepared and synthesized data for different departments for easy creation of reports that identify inventory errors in each department.

Collaborated with department heads to align product availability and prices for 23+ retail stores in the Greater Toronto Area on a weekly basis to eliminate errors in inventory and sales figures.

Loblaw Companies Limited

2022

Business Process Analyst

Identified risks and controls in present processes to redesign new process maps and supported the migration of existing process models into a new Cloud system.

Facilitated training workshops and published Standard of Procedures (SOPs) documentation on SharePoint to inform affected stakeholders of updated processes.

Finance in Motion GmbH

2020 - 2021

Project Coordinator and HR Analyst

• Compiled and maintained the Human Resource requirement repository to improve documentation for future analysis and initiatives.

Took responsibility for designing and managing the database by restructuring HR processes on managing employee files, onboarding, and exiting procedures hence improving the hiring processes and document management.

Infineon Technologies

2018 - 2019

Education

Business Analysis – Graduate Certificate

Mohawk College

M.Sc. International Economics and Public Policy

Johannes Gutenberg University-Mainz

B.Sc. Business Administration

Central University